You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lost iPhone

I need help I can't find my iPhone and I pull up my find phone app and it doesn't even show my device


iPhone 11, iOS 15

Posted on Dec 23, 2021 5:13 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2021 12:47 AM

Sorry to hear that you have lost your iPhone.

To locate your iPhone in the Find My [Device] app, you must have activated the Find My app BEFOREthe iPhone was lost. Here is some information on that app ➔ If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support.

Note that your lost iPhone must be able to make the connection to the internet via Wi-Fi or cellular connection so that it can mark its location and broadcast it. 


Axel F.

1 reply
Question marked as Top-ranking reply

Dec 24, 2021 12:47 AM in response to bbrant88

Sorry to hear that you have lost your iPhone.

To locate your iPhone in the Find My [Device] app, you must have activated the Find My app BEFOREthe iPhone was lost. Here is some information on that app ➔ If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support.

Note that your lost iPhone must be able to make the connection to the internet via Wi-Fi or cellular connection so that it can mark its location and broadcast it. 


Axel F.

lost iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.