My account is blocked

Please unblock my account stuff was charged that I disputed and now my account is blocked

iPhone 8 Plus, iOS 15

Posted on Dec 24, 2021 11:40 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2021 6:57 AM

Which service were you using? Apple Pay? iTunes or App store?


If you were using the iTunes or App stores, you ask for a refund this way:


Request a refund for apps or content that you bought from Apple - Apple Support


If you "disputed" the charge by blocking payment through your card company, you defaulted on a payment you owe and Apple may place a lock on your account. You will need to contact Apple to get this resolved:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


If this was with Apple Pay:


See your Apple Pay transaction history - Apple Support

"Dispute a credit or debit card charge made using Apple Pay

If you need to dispute a charge made using Apple Pay, contact your bank or card issuer."


2 replies
Question marked as Top-ranking reply

Dec 25, 2021 6:57 AM in response to ThaishannMcElroy

Which service were you using? Apple Pay? iTunes or App store?


If you were using the iTunes or App stores, you ask for a refund this way:


Request a refund for apps or content that you bought from Apple - Apple Support


If you "disputed" the charge by blocking payment through your card company, you defaulted on a payment you owe and Apple may place a lock on your account. You will need to contact Apple to get this resolved:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


If this was with Apple Pay:


See your Apple Pay transaction history - Apple Support

"Dispute a credit or debit card charge made using Apple Pay

If you need to dispute a charge made using Apple Pay, contact your bank or card issuer."


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My account is blocked

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