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Unauthorized charges

I need to dispute unauthorized charges on my account.

iPhone 11, iOS 15

Posted on Dec 25, 2021 12:26 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2021 12:56 AM

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Apple Card
    1. You may know your --> See your Apple Card spending history
    2. Also, you may want to --> Manage Apple Pay cards and activity on iPhone
    3. Report an unknown transaction or dispute a charge --> If you see an Apple Services charge you don't recognize on ...
  3. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


2 replies
Question marked as Top-ranking reply

Dec 25, 2021 12:56 AM in response to Cpayton99

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Apple Card
    1. You may know your --> See your Apple Card spending history
    2. Also, you may want to --> Manage Apple Pay cards and activity on iPhone
    3. Report an unknown transaction or dispute a charge --> If you see an Apple Services charge you don't recognize on ...
  3. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


Unauthorized charges

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