Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why is my iPhone 11 frozen

Why is my iPhone 11 frozen? It does absolutely nothing. Does not turn in or off

iPhone 11, iOS 14

Posted on Dec 25, 2021 6:52 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2021 6:57 AM

Hello ~ Take a look at this excellent prior post by **Axel Foley**


**Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).**



~Katana-San~ 


3 replies
Question marked as Top-ranking reply

Dec 25, 2021 6:57 AM in response to Susanlou1

Hello ~ Take a look at this excellent prior post by **Axel Foley**


**Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).**



~Katana-San~ 


Why is my iPhone 11 frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.