You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

2nd hand iPod touch 6th generation stuck on connect to itunes

Bought the little one a 2nd hand iPod touch 6th generation. It’s showing a cable and then says iTunes above it (assuming this means screen is stuck on connect to iTunes). It will not move to another screen, connected to a computer at my sister’s but too no avail (we are not good with technology). I don’t have a computer to connect to. I’ve tried a couple of suggestions I find online but nothing is working. Any help is much appreciated as the 8 year old is very disappointed. Thank you in advance

Posted on Dec 25, 2021 11:45 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2021 8:02 PM

If you see the Restore screen on your iPhone, iPad, or iPod touch - https://support.apple.com/en-us/HT203122

1 reply

2nd hand iPod touch 6th generation stuck on connect to itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.