Hello,
When I set up an account I must have used the wrong birthdate for my daughter. She is listed as an adult but she should be listed as a child, and as such I can't find a way to change it or to install screen time restrictions for her new ipad.
iPad
The following from Update the birth date associated with your Apple ID - Apple Support may have something that will help:
Change a birth date for a child
To change a birth date to any age below 13,* you must be a member of a Family Sharing group, and your family organizer must approve the change. After you change a birth date to any age below 13, you can't edit it.* Learn more about Family Sharing.
*Age varies by country or region. If you need to change the birth date for a child, contact Apple Support.
The following from Update the birth date associated with your Apple ID - Apple Support may have something that will help:
Change a birth date for a child
To change a birth date to any age below 13,* you must be a member of a Family Sharing group, and your family organizer must approve the change. After you change a birth date to any age below 13, you can't edit it.* Learn more about Family Sharing.
*Age varies by country or region. If you need to change the birth date for a child, contact Apple Support.
You can try the following If you forgot the answers to your Apple ID security questions - Apple Support but I suspect you will have the same issue. If so, the only other thing I know to try is to contact Apple account security: Contact Apple for help with Apple ID account security - Apple Support
Thanks for the quick response. When I go into settings on my daughter's new ipad and hit change birth date it says you must reset your security questions and when I hit that it says you don't have sufficient information to change it.
Ok thank you, happy holidays!
Changing a child's age on family sharing
