how to view an old message
I'm trying to view a very old msg but every time I get to a certain month it either freezes and closes out or automatically takes me to the beginning of the last msg I got.
iPhone 7 Plus, iOS 15
User profile for user:
ShannonM1
User level:
Community Specialist
Hello amparo146,
We understand that your Messages app crashes or freezes when trying to view old conversations. Does this happen with every conversation with every contact or only one, and does it seem to happen once you hit a certain date?
Check the info and troubleshooting here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
Thanks!