Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPod is disabled and cannot he restored.

I have an iPod that was disabled for no reason. The iPod is disabled by 27 million minutes, cannot be put into DFU mode because the power button is stuck! If I connect it to a computer, I cannot do anything iTunes because iTunes says that the device needs to be unlocked first. If you look on the device in file explorer, there is nothing in the DCIM folder for the iPod when you show hidden files. Also, the iPod is the iPod 2nd generation and I know the passcode to it, but I refuse to delete all the data on it or do a restore. Does anyone have a solution?

iPod Touch (2nd Gen)

Posted on Dec 25, 2021 2:10 PM

Reply
Question marked as Best reply

Posted on Dec 25, 2021 8:12 PM

There is nothing you can do to preserve the data on your iPod, if you haven't backed it up. If you have a backup report back here a we can take it from there.

2 replies

iPod is disabled and cannot he restored.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.