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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I keep finding contact info that I’ve updated in the past has been overwritten with ancient contact info.
Sometimes it seems to happen in almost real time—I delete old info and iOS puts it back in seconds!
I’m using all Apple products. An iPhone 13 Pro Max and a 2018 iMac.
I rarely edit contacts on the iMac, almost always on my phone. WTF?
iPhone 13 Pro Max, iOS 15
The “master” copy of all contacts is on the server that you sync them from. Go to Settings/Contacts/Accounts and you can see the accounts that host your contacts. Then go to the webmail pages to review the contacts.
It’s possible, if you have more than one server that you sync to, that you have duplicate contacts, and when you update contacts it only updates one out of all the duplicates. Further, you may not be viewing all of the contact lists, and when you update a contact you are actually updating it on a server that isn’t currently displaying contacts. Here’s what to do:
The “master” copy of all contacts is on the server that you sync them from. Go to Settings/Contacts/Accounts and you can see the accounts that host your contacts. Then go to the webmail pages to review the contacts.
It’s possible, if you have more than one server that you sync to, that you have duplicate contacts, and when you update contacts it only updates one out of all the duplicates. Further, you may not be viewing all of the contact lists, and when you update a contact you are actually updating it on a server that isn’t currently displaying contacts. Here’s what to do:
Thanks, that gave me the clue I needed. For some reason the default server was google. I changed it to iCloud and things seem to be working.
Contacts keep getting screwed up
