Hi, my video turned white a little over halfway through after it saved. There is plenty of storage and it has never happened prior to today. However it happened on multiple videos today. Please help!!
iPhone 11 Pro, iOS 15
Hello codi290,
Thank you for reaching out in Apple Support Communities. We understand that your videos are white during playback. We'll be happy to help.
If you use iCloud to sync your data, let's see if you experience this same behavior through the iCloud website. Here's the link: iCloud
We also recommend to have the latest version of iOS 15.2 installed on your iPhone. This helps to provide software improvements that may help: Update your iPhone, iPad, or iPod touch
We look forward to hearing back from you with an update.
Kind regards.
codi290,
Thanks for getting back to us and for providing that update. To review this further, we recommend to contact Apple Support through this link here: Get Support They have the necessary tools to investigate this issue.
Take care.
Hi, thank you for the information. I checked the cloud photos and it was the same issue unfortunately. I had the 15.1 update so installed the 15.2 version but it didn’t make a difference. Any other ideas are welcomed. Thanks again.
Video turned white half way through
