I need help. I can’t backup or restore my icloud. How can I get help?

Hey there, and welcome to Apple Support Communities, Mamacita-Kulz.

We see that you're having some trouble with iCloud. We've got some questions to better understand what's going on.

•What happens when you try to back up or restore?

•Do you get any error messages? If so, what are they?

•When did this first start happening?

We look forward to hearing back from you.