You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

âș If you can't accept iCloud Terms and Conditions... Learn more >

âș If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone Disabled

My phone is ‘Disabled’ and I tried restoring it using iTunes but that’s not working as it gives an error. Can I use ‘Find my Phone’ to erase my phone and restore from back up?

iPhone XR, iOS 15

Posted on Dec 25, 2021 5:29 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2021 6:13 PM

Did you click on Update or Restore? You should be able to just choose Restore to get the device working again, otherwise you will need to take a look at this to determine what you may be having troubles with that it can't download. Updating iOS: common issues and solutions - Apple Community

3 replies

Iphone Disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.