why can't I facetime on my new ipad

bluboy953 Said:

"why can't I facetime on my new ipad: my phone number and email is connected to my apple account but I cannot facetime on my new iPad air 4th generation"

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Troubleshooting FaceTime:

A Few Sites to Try:

• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support

• If you can’t Turn on or Sign in to iMessage or FaceTime - Apple Support

• If you can't Make a FaceTime Call on your iPhone, iPad, or iPod touch - Apple Support

• If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support

• If you Experience an Error when Trying to Activate iMessage or FaceTime - Apple Support