You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I purge the messages stored in iCloud even after I have cleared them from phone and ipad? Always wants me to pay for iCloud upgrade.

Hello Apple Support,


How do I purge the messages stored in iCloud even after I have cleared them from phone and ipad?


I have already cleared them in messages on my iPhone and iPad but iCloud continues to download those messages right back to my devices and then says icloud is full. I have tried to wipe all attachments and iCloud continues to restore them to my device.


I feel like it is trying to force me to pay for upgraded messages in iCloud.



Posted on Dec 25, 2021 6:34 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2021 6:38 PM

Hi go to iPhone settings/iCloud settings/iCloud and turn off messages from there

1 reply

How do I purge the messages stored in iCloud even after I have cleared them from phone and ipad? Always wants me to pay for iCloud upgrade.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.