I can't print. I keep getting a Print Job is not Accepted message. How do I fix this?
MacBook Pro (2020 and later)
jppux,
I reset the printing system in the Apple menu, system Preferences. Then I added the printer again. Now it is working correct.
Robert,
I have HP5530. I did not find software updates for this printer.
The printer is correct. When I send a print job from my iPad (Air 1, version 12.5.5) or my iPhone (Xs Max 15.1) the print job is correct working.
I reset the printing system in the Apple menu, system Preferences. Then I added the printer again. Now it is correct working,.
PauluitHelmond thanks for chiming in.
I do not have the 6400 and I'm not running Monterey. [ I'm tried installing it without any joy. ]
Is this the exact message? "Print Job is not Accepted message" I'm not finding references when I do a search. Please provide exact wording. Did it appear after you tried to print?
I suggest trying the printer via a usb connection.
I see the 6400 is an airprinter. You should try printing from your phone.
These suggests are to help narrow down the issue.
https://support.hp.com/us-en/drivers/selfservice/hp-envy-pro-6400-all-in-one-printer-series/29256678
Update to the latest printer firmware. Driver update was on Jun 22, 2021. There could be an update for monterey. I recommend driver updates only when you are experimenting a problem. HP as been noted to sometimes reduce function in driver updates. ex. no long supporting third party ink cartridges.
on your iPhone, download the Discovery app. I will display what's on your wifi network or at least the portion dealing with airprint.
Robert
-HP Envy Pro 6400 series
-I set it up. Not sure what else that means. The lights are on and its connected to the WiFi.
-No this is a new new computer
-Yes it's all been powered down.
I'm sure it has nothing to do with the printer and everything to do with how it is connected to the MacBook. I am not a proficient user of Apple computers, just phones, which are different.
It seems to be a specific message. Is this something you are familiar with?
I have a HP Envy 5530. I have this printer about 3 years. Printing was never a problem.
Recently I updated my MacBook to version Mac OS Monterey 12.0. Since that moment I got the same message as mentioned above.
I have my MacBook updated to version 12.1 This bring no solution.
What printer do you have?
What have you done to setup the printer?
Has this printer worked with the computer before?
Have you powered everything down and then powered back on?
I have a HP Envy 5530. Same message since I updated to Mac OS Monterey. Do you find a solution ?
Hello,
I did it and everything is fine now. Thank you for your help.
Jpp
Print Job Is Not Accepted
