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iPhone not allowing phone calls and WhatsApp calls

Hi, recently I have been having a problem with making calls on my iPhone 7 , I can’t hear the other person and the other person can’t hear me as well. Speaker icon also seems to be unabled.


my WhatsApp calls are also not going through every time I try to make a what’s app call I get a pop up message that says “ you can’t place a WhatsApp call if you’re already on another call “.


please help.

iPhone 7, iOS 13

Posted on Dec 26, 2021 9:29 AM

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Question marked as Top-ranking reply

Posted on Dec 26, 2021 9:37 AM

Given the symptoms you describe, I suggest that you use the Get Support link at the top of the page here, or if you have an Apple Store close by, make an appointment at the Genius Bar to get the hardware examined by Apple. The will explain your options. Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Dec 26, 2021 9:37 AM in response to Livhuwani029

Given the symptoms you describe, I suggest that you use the Get Support link at the top of the page here, or if you have an Apple Store close by, make an appointment at the Genius Bar to get the hardware examined by Apple. The will explain your options. Genius Bar Reservation and Apple Support Options - Apple

iPhone not allowing phone calls and WhatsApp calls

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