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Cant see message banner from only 1 person.

How can i fix not seeing a message banner from 1 person

iPhone 11, iOS 15

Posted on Dec 26, 2021 10:07 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2021 9:02 AM

Hey there lailaa16,


We understand you're not seeing notifications for messages from one contact, and we'd like to share some information that may help.


Check out this resource: Use Messages on your iPhone, iPad, or iPod touch


Specifically, take a look at the section below:

"Turn on Hide alerts

  1. Open Messages.
  2. Swipe left over the conversation that you want to mute.
  3. Tap the Alerts button .

When Hide Alerts is on, the Alerts button appears next to the conversation. This stops notifications only for that conversation, not your device. You’ll still receive all other messages and see notifications for them on your Lock screen."


We hope this helps.

1 reply
Question marked as Top-ranking reply

Dec 27, 2021 9:02 AM in response to lailaa16

Hey there lailaa16,


We understand you're not seeing notifications for messages from one contact, and we'd like to share some information that may help.


Check out this resource: Use Messages on your iPhone, iPad, or iPod touch


Specifically, take a look at the section below:

"Turn on Hide alerts

  1. Open Messages.
  2. Swipe left over the conversation that you want to mute.
  3. Tap the Alerts button .

When Hide Alerts is on, the Alerts button appears next to the conversation. This stops notifications only for that conversation, not your device. You’ll still receive all other messages and see notifications for them on your Lock screen."


We hope this helps.

Cant see message banner from only 1 person.

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