ipad recovery mode

I bought a used iPAD 5 on Ebay and I can't get it out of recovery mode. Previous owner said he set it to recovery mode but it keeps asking me for a six digit passcode.


iPad (5th gen) Wi-Fi

Posted on Dec 26, 2021 10:46 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2021 12:09 PM

Return it and get your money back. If the previous owner is unable to provide the 6 digit passcode that you need to move forward, then you are not going to be able to do anything about that. If you reset the passcode then you will have to go through the Activation Lock process and will need the previous owner’s assistance again. No need to go through the trouble. Return it.


Axel F.

1 reply
Question marked as Top-ranking reply

Dec 26, 2021 12:09 PM in response to johnk288

Return it and get your money back. If the previous owner is unable to provide the 6 digit passcode that you need to move forward, then you are not going to be able to do anything about that. If you reset the passcode then you will have to go through the Activation Lock process and will need the previous owner’s assistance again. No need to go through the trouble. Return it.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ipad recovery mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.