I tried to install the upgrade IOS 15 and it keeps saying can not update at this time try again later. What should I do to get it to update?

when I try to install the upgrade IOS 15 on to my iPad it continues to say “can not install at this time, please try again later. How can I get the install to go on my iPad?

Posted on Dec 26, 2021 12:12 PM

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Question marked as Top-ranking reply

Posted on Dec 26, 2021 1:10 PM

Hi,


Sorry to hear you are having issues updating your iPad.


First, confirm you are connected to a stable Wi-Fi network. If so, I would recommend resetting your network settings, reconnecting to the network, and try to complete the update again.


Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings



If you are still unable to complete the update, place the device in recovery mode to restore to factory settings and l reinstall the latest iOS on a Mac or PC.



This should resolve your issue.


Resources

2 replies
Question marked as Top-ranking reply

Dec 26, 2021 1:10 PM in response to rosierose_9372

Hi,


Sorry to hear you are having issues updating your iPad.


First, confirm you are connected to a stable Wi-Fi network. If so, I would recommend resetting your network settings, reconnecting to the network, and try to complete the update again.


Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings



If you are still unable to complete the update, place the device in recovery mode to restore to factory settings and l reinstall the latest iOS on a Mac or PC.



This should resolve your issue.


Resources

Dec 26, 2021 12:51 PM in response to rosierose_9372

If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


If you continue to experience difficulties with direct update from iPad Settings, you may have more success if you perform the update using a PC or Mac computer. To do so you will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I tried to install the upgrade IOS 15 and it keeps saying can not update at this time try again later. What should I do to get it to update?

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