You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't remove the payment method from my account

I can't remove the payment method from my account

iPhone 11, iOS 15

Posted on Dec 27, 2021 1:28 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2021 1:30 AM

Add a new one before you can remove the old one.


If you can't choose None as a payment method...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


2 replies
Question marked as Top-ranking reply

Dec 27, 2021 1:30 AM in response to ThanhTu996

Add a new one before you can remove the old one.


If you can't choose None as a payment method...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


I can't remove the payment method from my account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.