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I cannot reset my Apple ID password. Can you assist me this? I purchased this phone yesterday and now my Apple ID won’t reset.

I purchased IPhone 13 Pro Max yesterday. I traded it in from IPhone 10 XS Max. Now my iPhone Apple ID is not working. It sends to entryies that are no longer activate. I do have another Apple ID that’s on iPhone 11. I’m not getting any notifications to reset it.


please help!!

iPhone 13 Pro Max, iOS 15

Posted on Dec 27, 2021 6:45 AM

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Question marked as Best reply

Posted on Dec 27, 2021 8:12 AM

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password on the sign in page. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *    


You are entitled to 90 days of free telephone support from Apple. Try contacting Apple Support.


Apple Support Contact.    -


Work through the screens to get an email or chat option.


Apple Support by e-mail or chat.    -



1 reply
Question marked as Best reply

Dec 27, 2021 8:12 AM in response to AnJansen-0406

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password on the sign in page. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *    


You are entitled to 90 days of free telephone support from Apple. Try contacting Apple Support.


Apple Support Contact.    -


Work through the screens to get an email or chat option.


Apple Support by e-mail or chat.    -



I cannot reset my Apple ID password. Can you assist me this? I purchased this phone yesterday and now my Apple ID won’t reset.

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