When playing songs and searching for the complete album to a partial album that I have previously downloaded, I get "An Error Occurred- Try Again"
I have logged out and back in and this isn't working.
iMac Pro, macOS 12.1
Hi dugjay,
We understand you're running into some problems with the Music app on your Mac, and we're here to help out. To clarify, is this an album that you downloaded through the Apple Music service, or was the album purchased from the iTunes Store? If it was purchased from the iTunes Store, have you made any recent changes to your Apple ID account such as changing regions or anything like that? Normally, we would expect past purchases to be available for download as shown in Download previous iTunes Store purchases in Music on Mac
Sometimes, content will be removed from Apple Music, and it's not available for download again when that happens. If your Mac has any additional network security installed, such as a VPN network or third-party security software, we encourage you to turn those features off temporarily, and see if that helps.
Please let us know what you find, and we'll work from there.
Have a great day!
Hi dugjay,
From what you're describing, it sounds like you are getting this error message when you're browsing through the Artists category in the Music Library, is that correct? If so, do you currently have an Apple Music or iTunes Match subscription? We need to gather some details to isolate the problem before we'll be able to provide additional help.
All the best.
Correct. I do have both itunes match and apple music subscriptions. I think part of the problem is that some of the songs i had from an artist seem to be missing on itunes now and that's what might be causing the error message?
This happens anytime I'm browsing in the Artists category.
After the last update for Monterrey, iTunes is showing "An Error Occurred- Try Again"
