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recovering a phone

I thought if you restored a phone the original apple id would be deleted

iPhone XR, iOS 13

Posted on Dec 27, 2021 1:43 PM

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Posted on Dec 27, 2021 7:14 PM

If the previous owner was a family member, contact Apple. 


How to request access to a deceased family member's Apple accounts - Apple Support.    *


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *  (Link doesn’t always load)   


Get Support    -  Work through the screens to get a chat option. 


Apple Support schedule phone call.  -


https://twitter.com/AppleSupport   -  



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recovering a phone

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