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Ringtones

Hi everybody. I have a problem. The ringtone (when someone is calling me) cuts off after approximately 2 seconds. Doesn’t matter which ringtone is set.

Have 15.1. iOS and iPhone 12 Pro. Does anybody know how to fix it or is it problem of current version of iOS?

I tried to restart my iPhone, change a ringtone, but nothing helped. When I go to settings sounds, the ringtone stops as well - immediately after the icon "silent mode off” disappears (it’s in Czech language). I am convinced, that this is just SW issue. But any suggestions, if something can help, what I can do myself?

Posted on Dec 28, 2021 1:51 AM

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Dec 29, 2021 5:37 AM in response to zdenek99

Hello zdenek99,


We understand your ringtone isn't working as expected. You've taken great steps in testing other ringtones and restarting your device. Since the issue has persisted across all ringtones it will likely be necessary to connect with support in your region. You can do so here: Get Support


Best regards.

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Ringtones

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