Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone stopped tracking steps.

Hello!


This year in august my iPhone stopped tracking my steps for some reason, it basically got stuck on one day and hasn't been recollecting data ever since.

I hoped it was just some glitch in the system or something, but it still doesn't work and I really miss this function. Is there any way I can help it? I had the iPhone for like 2 months when it happened.


Thank you!

Michaela

iPhone 12 mini, iOS 14

Posted on Dec 28, 2021 5:26 AM

Reply
Question marked as Best reply

Posted on Dec 28, 2021 5:58 AM

Go to settings in your iPhone find health app get in there and if can see data sources get and on the bottom Devices look if you have only one device if there are more than one then delete all and eventually only one will get back after certain time

1 reply

My iPhone stopped tracking steps.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.