Macbook Pro 2018 dead

Question

Level 1

12 points

Macbook Pro 2018 dead

Today my MacBook Pro 2018 started to act strange. Out of no where it started to reboot after "it had encountered a problem". It rebooted several times. I thought it might had to do with the fact I hadn't updated it. I downloaded Maverick and I was asked to reboot my computer, which I did. The problem was it never turned back on. It is completely dead. I have tried to connect it to two different chargers, but I hear no charging sound.

Any idea what might be the issue and what I can do?

MacBook Pro 13″, macOS 11.6

Posted on Dec 28, 2021 10:36 AM

Reply

Answer 1

kaz-k

Level 9

51,108 points

Dec 28, 2021 10:53 AM in response to timmmman

Hi,

following document could help your issue.

If your Mac doesn't turn on - Apple Support

If it doesn't help, you(d better make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector

Reply

Answer 2

timmmman Author

Level 1

12 points

Dec 28, 2021 11:43 AM in response to kaz-k

Hi Kaz-k,

Thanks for your reply. The suggestions provided in the document does unfortunately not help as the MacBook is still not giving any sign of life.

Reply

Macbook Pro 2018 dead

Similar questions