Install iPad os upgrade fails

FYI,

Even if you can manage to clear out enough free, internal data storage space, it may STILL not be enough to install iPadOS 15.

If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina, or later macOS, installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that iPad model, using the iTunes Software Update feature, to its current, maximum iPadOS 15.2.

Make sure your iPad is, at least, charged to 50% or greater to attempt this.

Also, make sure to do a backup of your iPad's data, prior to upgrading/updating.

Backup to Apple iCloud and/or a full Mac or Windows PC using the same iTunes app OR, if a newer Mac running macOS Catalina, or later, making a backup using the macOS Finder app.

If NO access to a Mac or Windows computer, you will have to seek help from a good friend or family member, with a full Mac or Windows PC, to help you out

OR

Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad upgraded/updated to its latest iPadOS 15 version.

Apple Store employees will be glad to help/assist you.

Best of Luck to You!

RivahLife wrote:

I have an iPad Air 2 with OS 12.4. Will not install 15.2. No other versions are available for me to download. I reset the network, reset the device and have plenty of memory. Help!

These support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support

If you continue to experience difficulties with direct update from iPad Settings, you may have more success if you perform the update using a PC or Mac computer. To do so you will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support

You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

Can you, please, confirm what year and model iPad do you have/own?

The “A” model number can be found on the aluminium back of your iPad, in very small print, right under the larger bold print “iPad” on the back of the iPad.

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?

All of that additional info can be found in the Settings app, General settings panel, About.

Please try to make an attempt to answer all questions asked.

I suspect you have an older 2013 iPad Air 1st generation AND NOT the 2014 iPad Air 2nd generation.

Thank You.

Your iPad is completely full of data.

You should, also, never, EVER completely fill up ANY computer or computing device full of data. Ever.

Also, you have another big issue.

You own a low storage, 16 GBs iOS device.

A 16 GBs storage iPad starts out, after initial drive formatting, at approx. 14.5 GBs of free, internal storage.

After the installation of iPadOS, at approx. 6.5 GBs, leaves 8.0 GBs of of free, internal data storage space.

iOS/iPadOS needs a minimum of 3-6 GBs of constant remaining storage, that MUST BE MAINTAINED AT ALL TIMES, to insure/ensure nominal, acceptable operation of all iOS/iPadOS functionalities.

This leaves a 16 GBs iPad with ONLY a practical, usable storage space of between 2 and 5 GBs AND THAT IS IT!

This is virtually NO internal data storage to do much of anything with that iPad!

This is why Apple quietly, silently did away with all 16 GBs iOS device back sometime in 2016.

All of that stated,

You can try and attempt to free up free, internal data storage space on an iPad/iDevice, you need to start by backing up your iPad to either Apple's iCloud ( you may need to pay for additional, monthly storage space ) or by connecting your iDevice to a computer running the latest iTunes or, if a newer Mac with a much newer macOS, use the macOS Finder to do the device backup and/or some other offsite, “cloud” data storage/backup services, like Google Drive/Photos, BOX, DropBox, Amazon Cloud Drive, Flickr ( for photos/images ), etc.

Then, delete any installed apps that you no longer use or use infrequently enough that they aren't missed (you can always reinstalled any purchased or free apps at some time later, as you need them).

In addition, uninstall any games that appear to be using a sizable chunk of your iPad's internal storage, as well!

Then, thin out/delete any music/videos/movies/TV shows/podcasts/screen recordings/photos-images/eBooks/

eMagazine/iBooks/audio books/Documents/PDFs, etc.

If you use a POP email account on your iPad, delete/thin out any old saved emails that maybe saved to your iPad.

To permanently delete photos/images off of your iDevice go into the Photos app and find the Recently Deleted folder/album and permanently delete any photos/images stored in that folder/album.

Also, you can check to see what other stuff is eating up all your valuable data storage space by going into the Settings App,,General Settings Panel, in the right hand column, tap Storage & iCloud usage panel ( in iOS 11 and later, it’s now called iPad Storage ), in the top Storage Panel, tap the Manage Storage panel, wait for a list of apps to generate that will tell you how much space each app is taking up on your iDevice.

Then, for older iPad models with a Home button, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.

ALL iOS/iPadOS devices need to maintain, at the very least, a minimum of between 3-6 GBs of free data storage space, AT ALL TIMES, to insure normal/nominal functionalities/operation and general overall performance of any iOS device running iOS/iPadOS.

Good Luck to You!