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It just took money off my card for a photo app that wasn’t order on purpose and I thought I canceled it

iPhone 12, iOS 15

Posted on Dec 28, 2021 1:35 PM

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Question marked as Top-ranking reply

Posted on Dec 28, 2021 1:38 PM

How did you cancel this subcription?

You can view and cancel your subscription following the steps at How to cancel a subscription from Apple – Apple Support

Please Note: Subscriptions must be cancelled with at least 24 hours until the renewal date, as they could continue automatically.


You should also Check your purchase history, this will allow you to see what you have been charged for. You shouldn't still continue receiving charges after cancelling a subscription, so this will help you to find out what the charge is (if it isn't the subscription)


You could potentially try and claim a refund by contacting Apple's Form > Request a refund for apps or content that you bought from Apple – Apple Support however this isn't guaranteed and it is up to whether Apple allow the refund or not.


1 reply
Question marked as Top-ranking reply

Dec 28, 2021 1:38 PM in response to mykele

How did you cancel this subcription?

You can view and cancel your subscription following the steps at How to cancel a subscription from Apple – Apple Support

Please Note: Subscriptions must be cancelled with at least 24 hours until the renewal date, as they could continue automatically.


You should also Check your purchase history, this will allow you to see what you have been charged for. You shouldn't still continue receiving charges after cancelling a subscription, so this will help you to find out what the charge is (if it isn't the subscription)


You could potentially try and claim a refund by contacting Apple's Form > Request a refund for apps or content that you bought from Apple – Apple Support however this isn't guaranteed and it is up to whether Apple allow the refund or not.


Refund

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