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internet


while trying to change internet site from WEP to more secure site got lost in the procedure now site indicates has no IP address and can't be found, macbook pro osx 'monterey"

Posted on Dec 28, 2021 3:17 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2021 11:28 AM

Hi koa39,


We understand you're running into some problems connecting to the internet, and we want to help. To clarify, were you trying to make changes in macOS, or to the router itself? Does the MacBook Pro currently show that it's connected to your Wi-Fi network? This will help us better isolate the problem and determine our next steps. The articles below may help as well:


If your Mac doesn't connect to the Internet over Wi-Fi

Recommended settings for Wi-Fi routers and access points


Please let us know what you find, and we'll take it from there.


Cheers.

3 replies
Question marked as Top-ranking reply

Dec 29, 2021 11:28 AM in response to koa39

Hi koa39,


We understand you're running into some problems connecting to the internet, and we want to help. To clarify, were you trying to make changes in macOS, or to the router itself? Does the MacBook Pro currently show that it's connected to your Wi-Fi network? This will help us better isolate the problem and determine our next steps. The articles below may help as well:


If your Mac doesn't connect to the Internet over Wi-Fi

Recommended settings for Wi-Fi routers and access points


Please let us know what you find, and we'll take it from there.


Cheers.

Dec 29, 2021 1:28 PM in response to Amanda239_91

I was attempting to change settings on both os and router. Using the "command r" feature was able to download new copy of Monterey which restored internet service although with low security code WEP. I will try to change settings later on router to higher security settings. The router is an older Actiontec Ml424-wr rev c.

internet

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