I received an email from Apple stating I made a purchase from iTunes. I did not I went to change my password and it won’t let me change it. I to stop this purchase can you help?
iPhone 12 Pro Max
Greetings Dogcatchickenduck,
We understand that you have some concerns about an email you received, and we'd like to help. Begin by ensuring the email was legitimate using the guidance found here:
Recognize and avoid phishing messages, phony support calls, and other scams
If you also see the charge on a billing statement, use the steps found here ot locate where it came from:
If you see 'apple.com/bill' on your billing statement
If you wish to change the password for your Apple ID, these steps will guide you:
Take care.
Greetings Dogcatchickenduck,
We understand that you have some concerns about an email you received, and we'd like to help. Begin by ensuring the email was legitimate using the guidance found here:
Recognize and avoid phishing messages, phony support calls, and other scams
If you also see the charge on a billing statement, use the steps found here ot locate where it came from:
If you see 'apple.com/bill' on your billing statement
If you wish to change the password for your Apple ID, these steps will guide you:
Take care.
I received a email from Apple that I made an purchase from I tunes but I did not make the purchase. I tried to change my password on my Apple ID but it won’t let me change it.
