Your Apple ID was used to sign in to iCloud via a web browser

Question

Your Apple ID was used to sign in to iCloud via a web browser

Hello,

Over the past few days, I’ve had 6 emails, all stating…

”

Your Apple ID (Email) was used to sign in to iCloud via a web browser. Each time, the log in attempts are coming from different operating systems (Chrome, Windows Explorer) ect.

I’ve also had an email stating an Your Apple ID (Email) was used to sign in to iMessage on an iPhone 6s named “yCd07sc5”.

All the attempts are coming from the PST time zone.

Every time I reset my password, I get another email alert after a few hours, saying theres been another log in (Not by me)

I have two-factor authentication turned on, and the only time I’ve been asked to authorise a log in is when I’ve personally logged in myself.

Does anyone have any ideas what might be going on? Surely they cannot be getting my new passwords after a few hours (Sometimes a few minutes) and logging in?

Posted on Dec 29, 2021 1:05 AM

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Answer 1

jaco36

Level 2

330 points

Dec 29, 2021 1:39 AM in response to Community User

Hi Houndog1372!

I would recommend you reset your password and then to factory reset your iPhone.

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Answer 2

Dec 29, 2021 6:36 AM in response to jaco36

Hello, its me again (Houndog1372, for some reason I've had to make a new username).

I reset my password this morning, only to have another email saying someone had used my ID to sign into my ICloud. I quickly changed my password again, and within ten minutes, I was informed that someone had used my ID to sign into my ICloud again.

I've since changed my password for a third time, and reset my phone to factory settings. On restarting my phone, I've found loads of spam events in my calendar. I've gone into calendar settings to see if I'm subscribed to another account, however the only account I'm subscribed to is my own ICloud account.

So it looks like someone is running some sort of software or something, to keep bypassing my password and authenticator and using my ICloud account??

I've followed all advice apple have suggested, however this problem doesn't seem to be going away? :(

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