How to cancel a subscription if I broke my iPhone

Hello, so about 4 days ago I bought something called 'Nitro Classic' from 'Discord' and today I wanted to cancel my subscription but my iPhone's front screen broke, how?, I was taking a picture of my cat and she went angry and stuff. What I'm asking for is, may you guys cancel the subscription for me? I have proof that the screen is broken, proof that I bought it. And also I tried so sign in with my iTunes and cancel it myself but the only problem is my AppleID is connected to my old number that I don't remember and I cannot get the 2FA code because like I said, my iPhone's front screen broke, so it's nearly impossible to sign in my AppleID, and I bought the 'Nitro Classic' with my dad's credit card and that's why I need to cancel it.








[Personal Information Edited by Moderator]


iPhone 6s Plus

Posted on Dec 29, 2021 6:49 AM

Reply
4 replies

Dec 29, 2021 7:37 AM in response to abdullaziz691

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


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How to cancel a subscription if I broke my iPhone

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