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malvina1 Author

Level 1

4 points

Error while updating / Restoring

Hi,

I cannot update nor restore my Ipad with my macbook.

Update: It will download approx. 5GB on data to the Ipad and then cancel cause of an error.

Restore: It will start the process and then cancel with the Error Code 4013.

Any advice???

iPad, iPadOS 14

Posted on Dec 29, 2021 7:07 AM

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Top-ranking reply

Community+ 2024

Level 10

289,004 points

Posted on Dec 29, 2021 7:09 AM

See >>> If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

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2 replies

Top-ranking reply

Community+ 2024

Level 10

289,004 points

Dec 29, 2021 7:09 AM in response to malvina1

See >>> If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

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Dec 29, 2021 7:18 AM in response to malvina1

Hi there!

Is your iPad stuck in a boot loop, if yes try to attempt a DFU Restore , before that update your PC/Mac to the latest version.

If that doesn't work, you have to visit an AASP(Apple Authorised Service Provider) or an Apple Store.

Hope this helps you!

Regards

Aditya

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Error while updating / Restoring

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