Returning Without the Box

I recently purchased the Smart Folio for the iPad Air and I'm not really loving it. I would like to return it but I don’t have the box. Can I still return it?

Posted on Dec 29, 2021 8:01 AM

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1 reply

Dec 30, 2021 8:24 AM in response to Peyton_Hemmer

Thanks for participating in the Apple Support Communities, Peyton_Hemmer.


We understand that you have questions about returning an item to Apple without the box, so we'd like to share some information with you. It appears that the item would need to be "repackaged with all the cords, adapters and documentation that were included when you received it.", according to this article: Returns & Refunds.


If you have additional questions, you may want to reach out to Apple directly: Sales and Product Inquiries. If needed, select your country from the dropdown menu at the top of the page and click continue to get info for your location.


Best regards.

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Returning Without the Box

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