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can't access website


keep getting safari can't establish a secure connection but I have no problem when using phone


iMac 21.5″, OS X 10.10

Posted on Dec 29, 2021 10:12 AM

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Question marked as Best reply

Posted on Dec 29, 2021 12:30 PM

Go step by step and test.


1. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed


3. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098


5. Safari > Preferences > Search > Search Engine 


    Uncheck the box beside “Include search Engine Suggestions"

    https://support.apple.com/guide/safari/search-sfria1042d31/mac


6. Safari not secure

    https://support.apple.com/en-us/HT208672

1 reply
Question marked as Best reply

Dec 29, 2021 12:30 PM in response to Petra52

Go step by step and test.


1. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed


3. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098


5. Safari > Preferences > Search > Search Engine 


    Uncheck the box beside “Include search Engine Suggestions"

    https://support.apple.com/guide/safari/search-sfria1042d31/mac


6. Safari not secure

    https://support.apple.com/en-us/HT208672

can't access website

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