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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The screen is not black, phone calls and texts are coming through but I cannot open any of them and the apps wont open either, phone do not responds to comands such as turning it off, I also cannot see any information about my phone i.e serial number, etc
iPhone 11, iOS 15
magda1974 Said:
"phone is irresponsibe: The screen is not black, phone calls and texts are coming through but I cannot open any of them and the apps wont open either, phone do not responds to comands such as turning it off, I also cannot see any information about my phone i.e serial number, etc"
-------
Two Things:
A. Getting Info:
and...
B. Troubleshooting a Frozen iPhone:
Putting your laptop aside, try the tips at these Apple Support links:
magda1974 Said:
"phone is irresponsibe: The screen is not black, phone calls and texts are coming through but I cannot open any of them and the apps wont open either, phone do not responds to comands such as turning it off, I also cannot see any information about my phone i.e serial number, etc"
-------
Two Things:
A. Getting Info:
and...
B. Troubleshooting a Frozen iPhone:
Putting your laptop aside, try the tips at these Apple Support links:
The screen is not black, phone calls and texts are coming through but I cannot open any of them and the apps wont open either, phone do not responds to comands such as turning it off, I also cannot see any information about my phone i.e serial number, etc
Start here.
phone is irresponsibe
