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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Still unable to connect AirPods or reset them

How to reset AirPods if holding button doesn’t work?

Posted on Dec 29, 2021 4:27 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2021 6:24 PM

Hello, and thanks for reaching out!


A few things you can try are these...

  1. Restart your iPhone
  2. Try another device to connect them to
  3. Put your AirPods in their charging case, and close the lid, wait about 30 seconds then press and hold the case button on the back.


If these don't work, could I ask what generation are your AirPods?


Cheers,

1 reply
Question marked as Top-ranking reply

Dec 29, 2021 6:24 PM in response to Khoresky

Hello, and thanks for reaching out!


A few things you can try are these...

  1. Restart your iPhone
  2. Try another device to connect them to
  3. Put your AirPods in their charging case, and close the lid, wait about 30 seconds then press and hold the case button on the back.


If these don't work, could I ask what generation are your AirPods?


Cheers,

Still unable to connect AirPods or reset them

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