Dead pixel
just got the iPad generation 9 two months back and I’ve noticed a dead pixel above the home button, will apple do a free replacement for me ?
iPad, iPadOS 15
just got the iPad generation 9 two months back and I’ve noticed a dead pixel above the home button, will apple do a free replacement for me ?
iPad, iPadOS 15
You will need to seek assistance directly from Apple Support.
You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Genius Bar Reservation and Apple Support Options - Apple
Be aware that there is an industry formula that grades individual pixel defects by number, screen location and defect type. The resulting score will be used to determine whether or not the defect is sufficient to warrant consideration for a warranty claim.
Dead pixel