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stbailey Author

Level 1

4 points

MacBook Air won’t start

My MacBook Air won’t boot up. I have tried holding the power button for 10 seconds and it still didn’t work. The charger is connected and plugged into the wall.

Any additional recommendations?

MacBook Air 13″, macOS 10.15

Posted on Dec 30, 2021 5:25 AM

Top-ranking reply

kaz-k

Level 9

50,196 points

Posted on Dec 30, 2021 5:49 AM

Hi,

If your MacBook Air has intel processor, resetting NVRAM as well as SMC could solve the issue.

Reset NVRAM or PRAM on your Mac - Apple Support

How to reset the SMC of your Mac - Apple Support

If they don't help, contact Apple Support or make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your McBook Air.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector

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MacBook Air won’t start

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