Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Air won’t start

My MacBook Air won’t boot up. I have tried holding the power button for 10 seconds and it still didn’t work. The charger is connected and plugged into the wall.

Any additional recommendations?

MacBook Air 13″, macOS 10.15

Posted on Dec 30, 2021 5:25 AM

Reply
Question marked as Best reply

Posted on Dec 30, 2021 5:49 AM

Hi,

If your MacBook Air has intel processor, resetting NVRAM as well as SMC could solve the issue.

Reset NVRAM or PRAM on your Mac - Apple Support

How to reset the SMC of your Mac - Apple Support

If they don't help, contact Apple Support or make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your McBook Air.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


1 reply
Question marked as Best reply

Dec 30, 2021 5:49 AM in response to stbailey

Hi,

If your MacBook Air has intel processor, resetting NVRAM as well as SMC could solve the issue.

Reset NVRAM or PRAM on your Mac - Apple Support

How to reset the SMC of your Mac - Apple Support

If they don't help, contact Apple Support or make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your McBook Air.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


MacBook Air won’t start

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.