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MacBook Pro keyboard keys paint wearing off and fading (A, S, E and D)

The black paint on four keys of my MacBook Pro (15-inch, 2019) have been wearing off since the first few months of purchase. I see that others have also reported the same problem. It is with the same "A" and "S" keys in the other cases. It must be a manufactured defect because other keys that are more frequently used, show no wear. The letters E and T are the most used in English according to Samuel Morse, who developed the Mose Code of dots and dashes, with I, N, and O following in frequency, yet they are not affected. Also, my line of work does not require much typing as other people send lots of email and type fast. I do not. Most of my work is CAD and mouse clicking work. The computer is only two years old. I have been a long time Mac user and never encountered this before; not even after five years. This problem began within two months of use. It was not a big deal then, but now it much worse and reveals a defect in manufacturing. How common is this problem?



MacBook Pro 15″, macOS 10.14

Posted on Dec 30, 2021 5:41 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2021 5:48 AM

4hotshoez wrote:

The black paint on four keys of my MacBook Pro (15-inch, 2019) have been wearing off since the first few months of purchase. I see that others have also reported the same problem. It is with the same "A" and "S" keys in the other cases. It must be a manufactured defect because other keys that are more frequently used, show no wear. The letters E and T are the most used in English according to Samuel Morse, who developed the Mose Code of dots and dashes, with I, N, and O following in frequency, yet they are not affected. Also, my line of work does not require much typing as other people send lots of email and type fast. I do not. Most of my work is CAD and mouse clicking work. The computer is only two years old. I have been a long time Mac user and never encountered this before; not even after five years. This problem began within two months of use. It was not a big deal then, but now it much worse and reveals a defect in manufacturing. How common is this problem?



https://discussions.apple.com/content/attachment/53450355-9ef3-4d86-94fd-9058cf88c538




See if you qualify here for a keyboard replacement:

https://support.apple.com/keyboard-service-program-for-mac-notebooks



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


1 reply
Question marked as Top-ranking reply

Dec 30, 2021 5:48 AM in response to 4hotshoez

4hotshoez wrote:

The black paint on four keys of my MacBook Pro (15-inch, 2019) have been wearing off since the first few months of purchase. I see that others have also reported the same problem. It is with the same "A" and "S" keys in the other cases. It must be a manufactured defect because other keys that are more frequently used, show no wear. The letters E and T are the most used in English according to Samuel Morse, who developed the Mose Code of dots and dashes, with I, N, and O following in frequency, yet they are not affected. Also, my line of work does not require much typing as other people send lots of email and type fast. I do not. Most of my work is CAD and mouse clicking work. The computer is only two years old. I have been a long time Mac user and never encountered this before; not even after five years. This problem began within two months of use. It was not a big deal then, but now it much worse and reveals a defect in manufacturing. How common is this problem?



https://discussions.apple.com/content/attachment/53450355-9ef3-4d86-94fd-9058cf88c538




See if you qualify here for a keyboard replacement:

https://support.apple.com/keyboard-service-program-for-mac-notebooks



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


MacBook Pro keyboard keys paint wearing off and fading (A, S, E and D)

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