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Apple wallet

I’m seeing a different prompt when I click in apple wallet. I’m not able to add card in apple wallet. Please help!

iPhone 13, iOS 15

Posted on Dec 30, 2021 2:25 PM

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Question marked as Best reply

Posted on Dec 30, 2021 3:05 PM

Make sure that you can add a card

If you can't add a card to Wallet to use with Apple Pay, check Apple Pay on the System Status page. If there's an issue, try to add a card again after the issue is resolved.

If there is no issue, follow these steps to make sure you can add a card to Wallet:

Apple Pay isn't available for children under 13. Age varies by country and region. In order to send and receive money with Apple Pay or receive the Apple Cash card, you must be at least 18 years old and a resident of the United States. These services are provided by Green Dot Bank, Member FDIC. Learn more about about sending and receiving money.  


Try to add a card

After each step, see if you can add your card to Wallet:

  1. Make sure that you're in a supported country or region.
  2. Restart your iPhoneiPadApple Watch, or Mac.
  3. Update to the latest version of iOSwatchOS, or macOS.

If you still can't add a card, contact your bank or card issuer for help.


Axel F.

1 reply
Question marked as Best reply

Dec 30, 2021 3:05 PM in response to gunjan1

Make sure that you can add a card

If you can't add a card to Wallet to use with Apple Pay, check Apple Pay on the System Status page. If there's an issue, try to add a card again after the issue is resolved.

If there is no issue, follow these steps to make sure you can add a card to Wallet:

Apple Pay isn't available for children under 13. Age varies by country and region. In order to send and receive money with Apple Pay or receive the Apple Cash card, you must be at least 18 years old and a resident of the United States. These services are provided by Green Dot Bank, Member FDIC. Learn more about about sending and receiving money.  


Try to add a card

After each step, see if you can add your card to Wallet:

  1. Make sure that you're in a supported country or region.
  2. Restart your iPhoneiPadApple Watch, or Mac.
  3. Update to the latest version of iOSwatchOS, or macOS.

If you still can't add a card, contact your bank or card issuer for help.


Axel F.

Apple wallet

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