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I need help with getting my Snapchat back for some reason a third party app made me loose access to my Snapchat

hello I’m kaylee and I’m guessing I downloaded a third party app on my iPhone and it caused me to lose my Snapchat account. I just bought a new iPhone so I could have Snapchat again bc this happened before so could Rome please help me figure out what I can do to make a new one or get into my account bc it hasn’t been deleted yet so I’m not banned I just don’t know how to figure this out

Posted on Dec 30, 2021 10:54 PM

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Question marked as Top-ranking reply

Posted on Dec 31, 2021 1:57 AM

Snapchat is not an Apple Product. Contact the app developer here --> App Support or Contact us - Snapchat Support

3 replies

Jan 3, 2022 3:48 AM in response to shawtyKKay00

this happened to me aswell, although i got my new phone. I had set it up and logged into everything but then when i logged into snapchat. it fully deleted my snapchat account. it told me i went against the guidelines which i have not so i made another account on my new iphone 12 and it locked. a few family members tried logging in on my phone and it locked there accounts to. i don’t know what to do about this. I’ve changed my email etc and still doesn’t work. please help. thank you

Jan 3, 2022 4:09 AM in response to holliesmith12

See I done it all also and I went and got a iPhone 13 thinking maybe I need an upgraded phone but I already had the iPhone 11 which isn’t old just about 2 years I only used the phone for a year an a half so I went and got a new phone and I was able to make a new one so I was using it and so childish old friends of mine wanna report my pictures of me and my boyfriend in the mirror bc they jealous that he came back to me. They didn’t wanna be adults about the situation but I’ve tried everything texted emailed Snapchat and they won’t do nothing about a thing they really need to fix the app or delete it completely literally Snapchat is only good for their camera if there was just snap without the chat I would be perfectly fine with it I only use it for its camera.

I need help with getting my Snapchat back for some reason a third party app made me loose access to my Snapchat

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