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Disabled account

Hi , I need tô get my iTunes account able and working , it’s been disabled

Posted on Dec 31, 2021 1:37 AM

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Question marked as Top-ranking reply

Posted on Dec 31, 2021 1:54 AM

Welcome to Apple Support Community! 


You are receiving this error, it’s usually because either 


>You have disputed a charge with your bank that came from Apple (your account) and in turn it disables your account. 

>Someone reported unauthorized charges to Apple that were found on your account. 


You will need to contact Apple to see if they can enable the account.


***Please remember that anytime you see a charge from Apple that you do not recognize, to contact them first before the bank. Making disputes with the bank can lead up to your account being permanently disabled***


Please review the resource below when you see a charge on your bank statement that you don't recognize. 


If a message says 'Your account has been disabled in the App Store and iTunes: https://support.apple.com/en-us/HT208856

Check your Purchase history > https://support.apple.com/en-us/HT204088

If you See Apple.com/bill on your bank statement > https://support.apple.com/en-us/HT201382


***You will not be able to update payment information until the account is enabled***


You need to call 1-800-My-APPLE to resolve your issue.  https://www.apple.com/contact/


Hope this helps ;)

1 reply
Question marked as Top-ranking reply

Dec 31, 2021 1:54 AM in response to Pianobeck

Welcome to Apple Support Community! 


You are receiving this error, it’s usually because either 


>You have disputed a charge with your bank that came from Apple (your account) and in turn it disables your account. 

>Someone reported unauthorized charges to Apple that were found on your account. 


You will need to contact Apple to see if they can enable the account.


***Please remember that anytime you see a charge from Apple that you do not recognize, to contact them first before the bank. Making disputes with the bank can lead up to your account being permanently disabled***


Please review the resource below when you see a charge on your bank statement that you don't recognize. 


If a message says 'Your account has been disabled in the App Store and iTunes: https://support.apple.com/en-us/HT208856

Check your Purchase history > https://support.apple.com/en-us/HT204088

If you See Apple.com/bill on your bank statement > https://support.apple.com/en-us/HT201382


***You will not be able to update payment information until the account is enabled***


You need to call 1-800-My-APPLE to resolve your issue.  https://www.apple.com/contact/


Hope this helps ;)

Disabled account

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