Carplay voice recognition

The voice recognition in my carplay app stopped working. I have a 2020 VW Jetta and it has been working fine until the last couple of weeks. I have reset my phone and checked all the settings. Any suggestions to try before I take it to the dealership, which will mean waiting for hours?

iPhone 11

Posted on Dec 31, 2021 6:36 AM

Similar questions

iOS 16 Broke CarPlay for me - Anyone else? CarPlay on iOS15 worked fine with my Porsche 911 (992). With iOS16 it's broken. I've tried everything on the car side and the iOs one too. Deleted profiles, re-paired, renamed, rebooted, reset network settings - Hours of experimenting and still nothing. Works fine with my BMW X5 though. The Porsche PCM has not had any updated recently - The only thing that has changed is the version of iOS. The phone is visible and works fine with the Porsche PCM's built in Bluetooth playback, but if you hit the CarPlay link button on the device screen to connect CarPlay it goes green (on) for about 20 seconds then goes white (off) again. Pressing and holding the voice button on the steering wheel which usually kicks in CarPlay set up now just launches Siri. This is super frustrating - Now I''ve got no Waze, no maps, none of the useful stuff that I need in the car. I can't see how it's the Porsche PCM that is' the issue since that hasn't been updated or changed so it must be iOS16 - Apple, please fix this and make a bit more of an effort when beta testing this stuff.
3530 11
Apple CarPlay phone call audio issues Hi all, I just got a brand new car, a 2021 Kia Forte, and the Apple CarPlay does not work correctly when I make phone calls. When my iPhone 11 is connected via CarPlay with a USB cord, people hear my voice as distorted/blurred/crackling which makes it hard or impossible for them to understand me, but I can hear them perfectly fine. If my phone is connected via the car’s bluetooth only, the call will work perfectly and my voice is just fine to others (but then I can’t use CarPlay for other things, like Google Maps, which I rely heavily on). I have restarted my phone and car several times, and disconnected and reconnected my phone to the car. My phone software is currently up to date, at 14.5.1. I’ve tried several different USB cords (all official Apple ones), even bought a new one, and it hasn’t changed anything. Please, any advice on how to fix this, or how to get Apple to include a bug fix in their next update, would be greatly appreciated.
7391 1
Apple CarPlay not working correctly for phone calls Apple CarPlay has been working perfectly on my Kenwood Head Unit for everything except for phone calls. Caller can hear me talking but I can not hear caller talking. The unit was working perfectly until apple done their latest software update (iPhone 13 Pro Max). I have taken my car to our local Frankies Auto where the unit was purchased and they have said that Apple needs to do another software update to correct this issue as everything on my side is set up correctly. Is this the best place to contact Apple regarding this? Thanks
3078 2

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Carplay voice recognition

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up