You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment. The card I have on my phone is a lost card. I have tried to replace my new card. It will not let me remove the old card. What can I do?

The card I have on file doesn’t exists anymore. Lost card. The card last digits are 7300. I have a new card. I tried to remove, but I couldn’t remove the old card. This card has replaced with a new card.

iPhone 13, iOS 15

Posted on Dec 31, 2021 6:43 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2021 6:47 AM

Some payments could be "pending" on that lost card.

In such a situation, I suggest that you contact iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

4 replies
Question marked as Top-ranking reply

Dec 31, 2021 6:47 AM in response to Bewitched12-

Some payments could be "pending" on that lost card.

In such a situation, I suggest that you contact iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

Payment. The card I have on my phone is a lost card. I have tried to replace my new card. It will not let me remove the old card. What can I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.