Old phone still says transferring but new phone is up and running

I followed the steps to transfer my data to my new iPhone, however, my old iPhone still says Transferring data to "iPhone" while the new phone completed the process. Is it truly not finished? Can I just stop it on my old phone?

iPhone XR, iOS 15

Posted on Dec 31, 2021 7:47 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2022 1:20 PM

Hello MusicalityBard,


We see you have a question about transferring data to your new iPhone, and we'd be happy to help.


Are you still experiencing the same screen on the older device? Also, have you been able to confirm all data and settings are now on the new device? If so, you should be able to discontinue using the older device.


Just to be safe, it can also help to make a backup of the older iPhone, to ensure you have a copy of your data available: How to back up your iPhone, iPad, and iPod touch with iCloud


Cheers.

1 reply
Question marked as Top-ranking reply

Jan 1, 2022 1:20 PM in response to MusicalityBard

Hello MusicalityBard,


We see you have a question about transferring data to your new iPhone, and we'd be happy to help.


Are you still experiencing the same screen on the older device? Also, have you been able to confirm all data and settings are now on the new device? If so, you should be able to discontinue using the older device.


Just to be safe, it can also help to make a backup of the older iPhone, to ensure you have a copy of your data available: How to back up your iPhone, iPad, and iPod touch with iCloud


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Old phone still says transferring but new phone is up and running

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.