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Unable to activate iphone 7plus. Unable to connect cellular and wifi connections.

iPhone 6, iOS 12

Posted on Dec 31, 2021 5:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2022 1:26 AM

See the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT202639

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051

2 replies

Jan 1, 2022 1:37 AM in response to dessaaquino

dessaaquino Said:

"Unable to activate iphone 7plus. Unable to connect cellular and wifi connections."

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I. Troubleshooting Cellular:

Whom to Contact:

Contact your Carrier, as they are the one who provide you with the service of Cellular.


II. Troubleshooting iPhone WiFi:

Four Thoughts:

A. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet Files: History, Cache, and Cookies

Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support


B. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


C. Is Cellular Data ALWAYS Enabled?:

Cellular Data always overrules Wi-Fi. So, if applicable, disable Cellular Data, if enabled, and see if you get Wi-Fi to work.


D. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support

Unable to activate iphone 7plus. Unable to connect cellular and wifi connections.

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