Unable to activate iphone 7plus. Unable to connect cellular and wifi connections.

iPhone 6, iOS 12

Posted on Dec 31, 2021 5:56 PM

Reply
2 replies

Jan 1, 2022 1:37 AM in response to dessaaquino

dessaaquino Said:

"Unable to activate iphone 7plus. Unable to connect cellular and wifi connections."

-------


I. Troubleshooting Cellular:

Whom to Contact:

Contact your Carrier, as they are the one who provide you with the service of Cellular.


II. Troubleshooting iPhone WiFi:

Four Thoughts:

A. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet FilesHistoryCache, and Cookies

Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support


B. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


C. Is Cellular Data ALWAYS Enabled?:

Cellular Data always overrules Wi-Fi. So, if applicable, disable Cellular Data, if enabled, and see if you get Wi-Fi to work.


D. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to activate iphone 7plus. Unable to connect cellular and wifi connections.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.