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FaceTime not connecting

Hi I get notified for an incoming call but when I answer it doesn’t connect. Same happens when I make the call it doesn’t connect properly


Have searched troubleshooting tips and tricks nothing has worked, or switches were already on.


can anyone help?

iPhone 13, iOS 15

Posted on Jan 1, 2022 12:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2022 12:28 AM

JacsMate Said:

"FaceTime not connecting: Hi I get notified for an incoming call but when I answer it doesn’t connect. Same happens when I make the call it doesn’t connect properly Have searched troubleshooting tips and tricks nothing has worked, or switches were already on. can anyone help?"

-------


Troubleshooting Face ID:


A. Disable/Enable FaceTime in "Allowed Apps":

  1. Go to: Settings
  2. Tap: Screen Time
  3. Tap: Content & Privacy Restrictions
  4. Tap: Allowed Apps
  5. Tap: FaceTime so that it is green in-color (if already enabled, then disable it, and then reenable it)


B. For Troubleshooting Links, Visit these Links:






1 reply
Question marked as Top-ranking reply

Jan 1, 2022 12:28 AM in response to JacsMate

JacsMate Said:

"FaceTime not connecting: Hi I get notified for an incoming call but when I answer it doesn’t connect. Same happens when I make the call it doesn’t connect properly Have searched troubleshooting tips and tricks nothing has worked, or switches were already on. can anyone help?"

-------


Troubleshooting Face ID:


A. Disable/Enable FaceTime in "Allowed Apps":

  1. Go to: Settings
  2. Tap: Screen Time
  3. Tap: Content & Privacy Restrictions
  4. Tap: Allowed Apps
  5. Tap: FaceTime so that it is green in-color (if already enabled, then disable it, and then reenable it)


B. For Troubleshooting Links, Visit these Links:






FaceTime not connecting

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