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On my iphone xr, I can't access my apps when i click on them, all the buttons work but i can't shut the phone off or power it down, How do I proceed

iPhone XR, iOS 15

Posted on Jan 1, 2022 8:59 AM

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Question marked as Top-ranking reply

Posted on Jan 1, 2022 9:21 AM

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off"


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


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