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Dispute unauthorized transactions

I was charged for something I didn’t purchase

iPhone XS Max, iOS 13

Posted on Jan 1, 2022 11:49 AM

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Question marked as Top-ranking reply

Posted on Jan 1, 2022 11:53 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: https://support.apple.com/en-us/HT204759

and https://support.apple.com/en-us/HT201679

2 replies
Question marked as Top-ranking reply

Jan 1, 2022 11:53 AM in response to fatou176

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: https://support.apple.com/en-us/HT204759

and https://support.apple.com/en-us/HT201679

Dispute unauthorized transactions

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